OUR Story

Background

The Flowline story began in 1982, when we originally launched as Essex Plumbing and Draining services, which in 1991 was incorporated into Flowline Ltd.

We are now a leading environmental drainage service organisation focusing on delivering quality services to all project deadlines, with safety and operational excellence at the core of everything we do.

Investment

The business continued to grow and in November 2014 received investment from BGF, the UK’s most active investor, funding the acquisition of Clearaway, which allowed the enlarged group to increasing our offering in lining, large scale surveying of sewers, rescue and specialist jetting, robotic and concrete cutting services. This helped extend our capabilities, expand our geographical footprint and offer our clients an increased level of service and support.

We have invested heavily in new technologies such as app and cloud-based systems to assist our operations, our data quality and speed of service, our HSEQ and fleet compliance and giving transparency of all our operations to our clients.

Operations

Flowline has operating centres across the Southeast and East of England with 95 vehicles at an average age of less than 18 months, and specialist equipment such as Two UV lining machines, market leading rescue equipment, and a Robotic cutter as examples.

We have highly skilled teams and invest heavily in training, so we have a broad base of qualifications to meet regulatory requirements and our clients’ most complex needs. We develop our office-based staff and managers using ILM, as well as technical training, and have an apprentice scheme.

This means we can offer a full suite of environmental services for our blue-chip clients in public highway drainage systems, public sewer systems, rail drainage networks, private drainage/sewer systems undertaking; UV Relining & Rehabilitation, CCTV Asset Surveys including HADDMS, High Pressure Water Jetting (HPWJ), Rescue teams, Confined space entry, Gully & Catch Pit Cleaning, Liquid Waste Tankering and GIS services.

Sustainability

Flowline understands its corporate responsibility to the environment, and we regularly contribute to industry organisations looking to improve legislation, best practice and collaboration with the Environment Agency in particular and support all Water Company campaigns in using water resourcefully.

We help our clients save water and our Rayleigh waste transfer station also treats 95% of arisings from our drainage operations to reduce the amount of material taken to landfill.

We have ensured we are well positioned to continue improving our services, growing our business and ensuring the industry sectors we work in are assured of our safe, environmentally sound and professional approach, giving our clients the confidence to maintain their relationships with us.

Growth

Flowline has not only gained market share with our historical customers but has also increased its client base significantly over the past 3 years within the wide range of activities it undertakes. This growth, which has seen our business double in size in last 3 years, has been generated by existing customers, new customers and the development of specialised activities such as lining, robotic cutting and CCTV.

Flowline has recently opened new depots in Lincolnshire and Nottinghamshire as part of our geographical expansion through the North of England